Welcome to the RomanBonanza.com contact page. We value our players and are here to assist you with any questions, feedback, or issues you may have. Our dedicated customer support team is available to ensure your experience with us is as smooth and enjoyable as possible. Please do not hesitate to reach out.
1. How to Reach Us
We offer several methods for you to get in touch with our team. Please choose the one that is most convenient for you.
1.1. Email Support
For detailed inquiries, account issues, or feedback, email is the best way to contact us. We aim to respond to all emails within 24 hours. To help us direct your query to the correct department, please use one of the following addresses:
- For General Support & Questions:
[email protected]
- For Bonus & Promotion Inquiries:
[email protected]
- For Verification (KYC) Documents:
[email protected]
1.2. Live Chat
For instant assistance, our Live Chat service is available 24 hours a day, 7 days a week. Our support agents are ready to help you with any immediate questions or problems. You can access the Live Chat by clicking the chat icon typically located at the bottom right corner of your screen.
2. Frequently Asked Questions (FAQ)
Before contacting us, we recommend checking our comprehensive FAQ page. We have gathered answers to the most common questions about gameplay, bonuses, account management, and technical issues. Your question may already have an answer waiting for you there.
3. Our Company Details
RomanBonanza.com is owned and operated by LegioPlay N.V.
- Registered Address: Abraham de Veerstraat 9, Willemstad, Curacao.
4. Feedback
We are always looking for ways to improve our services. If you have any feedback or suggestions about your experience on our Website, please feel free to share them with us via our general support email.